1. From the Firestick home screen, in the search bar say or enter Downloader. 
2. Install the Downloader app. 
3. Once installed, open the Downloader app and when prompted select Allow. 
4. In the Downloader search bar enter getcuepro.com and click GO. 
5. When the CUE app file is finished downloading a settings button will appear. Click on it and it will direct you to the My Fire TV section in the Firestick settings. 
6. If the developer options aren't visible, click About and with the Fire TV Stick highlighted press the center button seven times. This will enable the developer options. 
7. Click the back button then select Developer Options, then select Install unknown apps and make sure that Downloader is turned ON. 
8. Press the Home button and navigate back to the Downloader app. 
9. When the Downloader app reopens, the Status screen should be visible, click Install. (Note: If the status screen isn’t showing select the Files tab and select the CUE apk file.) 
10. Once the white screen appears, click Install in the bottom right corner. 
11. When the app is done installing, click Open.
12. When the app opens, select your desired panel (Pro or Premium) based on the type of device you are using. (Note: The Premium version will only work on a Firestick 4K Max or Firestick Lite. For all other devices please select Pro. Please be aware that when you install the Pro version there is no difference between the Pro and the Premium options as far as the content package is concerned.)
13. Enter your username and password. Please remember that they are both case sensitive. 
14. Click Sign In. When you first login please select Allow to give the CUE app permissions on your device. 
15. Setup is complete. Happy streaming!

For existing customer that wish to upgrade either the CUE Pro or CUE Premium you will need to clear off all instances of the CUE app. This means that you will need to uninstall not only the CUE app but also the Downloader app.

1. Go to your Firestick settings. 
2. Select Applications and go to manage installed applications. 
3. Scroll down to find the CUE app(s) and press the play/pause button to uninstall and click confirm. 
4. Do the same procedure to uninstall the Downloader app. 
5. Press the Home button and in the search bar say or enter Downloader. 
6. Reinstall the Downloader app. 
7. Follow the instructions above to reinstall your preferred version of the CUE app. 

CUE Pro:

1. From the main dashboard select Settings in the lower right corner. 
2. Then click on the CUE App tile in the upper left corner. 
3. Select Check Update. 
4. If an update is available it will show up in the dialog box. 

CUE Premium:

1. In the menu on the far left select Settings. 
2. Select Playlist. 
3. Scroll down to Update all Playlist. 
4. Click Update all Playlist. 

1. Click on the CUE webplayer button in the top right of the web browser screen or go to cuetvwebplayer.com 
2. For ‘Any Name’ you can select whatever name you prefer for your profile. 
3. Then enter the credentials you selected during registration. 
4. Select either the basic or the premium. Both options will have the same content package. (Note: This selection is for setting up streaming devices on a TV.) 
5. Click Add User. 
6. Once you have logged in you won’t have to re-enter your credentials. When you return to the login page click ‘List User’ and select your profile and click login. 
7. For more detailed instructions please view the web player instructions on the set up page.