CUE Broadcast provides a personalized subscription service that allows our
members to access entertainment content ("CUE Broadcast content")
over the Internet on certain Internet-connected TV's,
computers and other devices ("CUE Broadcast ready devices").
The CUE Broadcast service is provided to you by Communication Unites
Everyone, Inc. You have
accepted these Terms of Use, which govern your use of our service. As used
in these Terms of Use, "CUE
Broadcast service", "our service" or "the
service" means the personalized service provided by CUE Broadcast for
discovering and accessing CUE Broadcast content, including all features and
functionalities, recommendations and reviews, our websites and user
interfaces, as well as all content
and software associated with our service. References to ‘you’ in these
Terms of Use indicate the member who created the CUE Broadcast account and
whose payment method is charged.
YOU AGREE TO THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED
IN SECTION 6 TO RESOLVE ANY DISPUTES WITH CUE BROADCAST (EXCEPT FOR MATTERS
THAT MAY BE TAKEN TO SMALL CLAIMS COURT).
Membership
1.1. Your CUE Broadcast membership will continue and automatically renew
until terminated. To use the CUE Broadcast service, you must have Internet
access and a CUE Broadcast ready device and provide us with one or more Payment
Methods. "Payment Method" means a current, valid, accepted method of
payment, as may be updated from time to time and which may include payment
through your account with a third party. You must cancel your membership before
it renews in order to avoid billing of the membership fees for the next billing
cycle to your Payment Method (see "Cancellation" below).
Billing and Cancellation
2.1. Billing Cycle. The membership fee for the CUE Broadcast service and any
other charges you may
incur in connection with your use of the service, such as taxes and
possible transaction fees, will be charged to your Payment Method on the
specific payment date indicated on the "Account" page. The
length of your billing cycle will depend on the type of subscription that
you choose when you signed up for the service. Membership fees are fully earned
upon payment. In some cases, your payment date may
change, for example if your Payment Method has not successfully settled,
when you change your subscription plan or if your paid membership began on a
day not contained in a given month. Visit the
CUE website and click on the "Billing details"
link on the "Account" page to see your next
payment date. We may authorize your Payment Method in anticipation of
membership or
service-related charges through various methods, including authorizing it
up to approximately one month of service as soon as you register. If you signed
up for CUE Broadcast using your account with a
third party as a Payment Method, you can find the billing information
about your CUE Broadcast
membership by visiting your account with the applicable third party.
2.2. Payment Methods. To use the CUE Broadcast service, you must provide
one or more Payment Methods. You authorize us to charge any Payment Method
associated to your account in case your
primary Payment Method is declined or no longer available to us for
payment of your subscription fee.
You remain responsible for any uncollected amounts. If a payment is not
successfully settled, due to
expiration, insufficient funds, or otherwise and you do not cancel your
account, we may suspend your
access to the service until we have successfully charged a valid Payment
Method. For some Payment
Methods, the issuer may charge you certain fees, such as foreign
transaction fees or other fees relating to the processing of your Payment
Method. Check with your Payment Method service provider for
details.
2.3 Updating your Payment Methods. You can update your Payment Methods by
going to the "Account" page. We may also update your Payment Methods
using information provided by the payment service providers. Following any
update, you authorize us to continue to charge the applicable Payment
Method(s).
2.4. Cancellation. You can cancel your CUE Broadcast membership at any
time, and you will continue to
have access to the CUE Broadcast service through the end of your billing
period. To cancel, go to the
"Account" page on our CUE website and follow the
instructions for cancellation. If you
cancel your membership, your account will automatically close at the end
of your current billing period.
To see when your account will close, click "Billing details" on
the "Account" page. If you signed up for
CUE Broadcast using your account with a third party as a Payment Method
and wish to cancel your CUE Broadcast membership, you may need to do so through
that third party, for example by visiting your
account with the applicable third party and turning off auto-renew, or
unsubscribing from the CUE Broadcast service through that third party.
2.5. Changes to the Price and Subscription Plans. We may change our
subscription plans and the price of
our service from time to time; however, any price changes or changes to
your subscription plans will
apply no earlier than 30 days following notice to you. If you do not wish
to accept the price change or
change to your subscription plan, you can cancel your subscription before
the change takes effect.
2.6. No Refunds. Payments are nonrefundable and there are no refunds or
credits for partially used membership periods. Following any cancellation,
however, you will continue to have access to the
service through the end of your current billing period. At any time, and
for any reason, we may provide a
refund, discount, or other consideration to some or all of our members
("credits"). The amount and form of such credits, and the decision to
provide them, are at our sole and absolute discretion. The provision of credits
in one instance does not entitle you to credits in the future for similar
instances, nor does it obligate us to provide credits in the future, under any
circumstance.
CUE Broadcast Service
3.1. You must be at least 18 years of age to become a member of the CUE
Broadcast service. Individuals
under the age of 18 may only utilize the service with the involvement of a
parent or legal guardian,
under such person's account and otherwise subject to these Terms of Use.
3.2. The CUE Broadcast service and any content accessed through our
service are for your personal and
non-commercial use only and may not be shared with individuals beyond your
household unless
otherwise allowed by your subscription plan. During your CUE Broadcast
membership, we grant you a
limited, non-exclusive, non-transferable right to access the CUE Broadcast
service and CUE Broadcast
content through the service. Except for the foregoing, no right, title or
interest shall be transferred to
you. You agree not to use the service for public performances.
3.3. You may access CUE Broadcast content primarily within the country in
which you have established your account and only in geographic locations where
we offer your subscription plan and have licensed such content. The content
that may be available will vary by geographic location and will change from
time to time. The number of devices on which you may simultaneously watch
depends on your chosen subscription plan.
3.4. The CUE Broadcast service, including the content library, is
regularly updated.
3.5. Depending on your subscription plan, some CUE Broadcast content may
be available for temporary download and offline viewing on certain supported
devices ("Offline Titles"). Limitations apply, including restrictions
on the number of Offline Titles per account, the maximum number of devices that
can contain Offline Titles, the time period within which you will need to begin
viewing Offline Titles and how long the Offline Titles will remain accessible.
Some Offline Titles may not be playable in certain countries and if you go
online in a country where you would not be able to stream that Offline Title,
the Offline
Title will not be playable while you are in that country.
3.6. You agree to use the CUE Broadcast service, including all features
and functionalities associated therewith, in accordance with all applicable
laws, rules and regulations or other restrictions on use of the service or
content therein. Except as explicitly authorized by us, you agree not to:
(i) archive, download, reproduce, distribute, modify, display, perform,
publish, license, create derivative
works from, offer for sale or use content and information contained on or
obtained from or through the
CUE Broadcast service;
(ii) circumvent, remove, alter, deactivate, degrade, block, obscure or
thwart any of the content
protections or other elements of the CUE Broadcast service, including the
graphical user interface, any
advertising or advertising features, copyright notices and trademarks;
(iii) use any robot, spider, scraper or other automated means to access
the CUE Broadcast service;
(iv) decompile, reverse engineer or disassemble any software or other
products or processes accessible
through the CUE Broadcast service;
(v) insert any code or product or manipulate the content of the CUE
Broadcast service in any way;
(vi) use any data mining, data gathering or extraction method;
(vii) upload, post, e-mail or otherwise send or transmit any material
designed to interrupt, destroy or
limit the functionality of any computer software or hardware or
telecommunications equipment associated with the CUE Broadcast service,
including any software viruses or any other computer code,
files or programs. We may terminate or restrict your use of our service if you violate these
Terms of Use or are engaged in
illegal or fraudulent use of the service.
3.7. The quality of the display of the CUE Broadcast content may vary from
device to device and may be affected by a variety of factors, such as your
location, the bandwidth available through and/or speed of
your internet connection. HD, Ultra HD and HDR availability is subject to
your Internet service and device capabilities. Not all content is available in
all formats, such as HD, Ultra HD or HDR and not all plans allow you to receive
content in all formats. The minimum connection speed for HD video quality
(defined as a resolution of 720p or higher) is 25 Mbps per stream; however, we
recommend a faster connection for improved video quality. A connection speed of
at least 50 Mbps per stream is recommended to receive full HD video quality
(defined as a resolution of 1080p or higher). A connection speed of at least
100 Mbps per stream is recommended to receive Ultra HD video quality (defined
as a resolution of 4K or higher). You are responsible for all Internet access
charges. Please check with your Internet provider for information on possible
Internet data usage charges. CUE Broadcast makes no representations or warranties
about the quality of your watching experience on your display. The time it
takes to begin watching CUE Broadcast content will vary based on a number of
factors, including your location, available bandwidth at the time, the CUE Broadcast content you have selected and the configuration of your CUE Broadcast
ready device.
3.8. The CUE Broadcast software is developed by, or for, CUE Broadcast and
may solely be used for
authorized streaming and to access content from CUE Broadcast through CUE Broadcast ready devices.
This software may vary by device and medium, and functionalities may also
differ between devices. By
using our service, you agree to receive, without further notice or
prompting, updated versions of the
CUE Broadcast and related third-party software. If you do not accept the
foregoing terms, do not use our service.
3.9. By using our service, you agree to look solely to the entity that
manufactured and/or sold you the
CUE Broadcast ready device for any issues related to the device and its
compatibility with the CUE Broadcast service. We do not take responsibility or otherwise warrant the
performance of CUE
Broadcast ready devices, including the continued compatibility with our
service.
Passwords and Account Access
4.1. You are responsible for any activity that occurs through the CUE
Broadcast account. By allowing others to access the account (which includes
access to information on viewing activity for the account),
you agree that such individuals are acting on your behalf and that you are
bound by any changes that they may make to the account, including but not
limited to changes to the subscription plan. To help
maintain control over the account and prevent any unauthorized users from
accessing the account, you should maintain control over the devices that are
used to access the service and not reveal the password or details of the
Payment Method associated to the account to anyone. You agree to provide and maintain
accurate information relating to your account, including a valid email address
so we can send you account related notices. We can terminate your account or
place your account on hold in order to protect you, CUE Broadcast or our
partners from identity theft or other fraudulent activity. CUE
Broadcast is not obligated to credit or discount a membership for holds
placed on the account by either a representative of CUE Broadcast or by the
automated processes of CUE Broadcast. If your CUE Broadcast ready device is sold, lost or stolen, please deactivate the CUE
Broadcast ready device. If you
fail to log out or deactivate your device, subsequent users may access the
CUE Broadcast service through your account and may be able to access certain of
your account information. To deactivate a device, follow instructions on the
"Account" page of our CUE website.
Disclaimers of Warranties and Limitations on
Liability
5.1. THE CUE BROADCAST SERVICE AND ALL CONTENT AND SOFTWARE ASSOCIATED
THEREWITH, OR
ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE CUE BROADCAST
SERVICE, ARE
PROVIDED "AS IS" AND "AS AVAILABLE" WITH ALL FAULTS
AND WITHOUT WARRANTY OF ANY KIND. CUE
BROADCAST DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE
CUE
BROADCAST SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. CUE BROADCAST
SPECIFICALLY
DISCLAIMS LIABILITY FOR THE USE OF APPLICATIONS, CUE BROADCAST READY
DEVICES, AND CUE
BROADCAST SOFTWARE (INCLUDING THEIR CONTINUING COMPATIBILITY WITH OUR
SERVICE).
5.2. TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, IN NO EVENT SHALL CUE
BROADCAST, OR
ITS SUBSIDIARIES OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS,
EMPLOYEES OR LICENSORS
BE LIABLE (JOINTLY OR SEVERALLY) TO YOU FOR PERSONAL INJURY OR ANY
SPECIAL, INCIDENTAL,
INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER.
5.3. DEPENDING ON YOUR SUBSCRIPTION PLAN, YOU MAY ENCOUNTER THIRD PARTY
ADVERTISEMENTS
ON THE CUE BROADCAST SERVICE. CUE BROADCAST DOES NOT ENDORSE OR SPONSOR
ANY ADVERTISED
PRODUCTS OR SERVICES AND TAKES NO RESPONSIBILITY FOR THE PRODUCTS OR
SERVICES PROVIDED BY ADVERTISERS. ANY INTERACTIONS WITH ADVERTISERS, INCLUDING
THROUGH ENGAGEMENT WITH
INTERACTIVE ADVERTISEMENTS, ARE AT YOUR OWN OPTION AND RISK AND YOU AGREE
THAT CUE BROADCAST IS NOT LIABLE FOR ANY DAMAGES THAT YOU MAY INCUR AS A RESULT OF
SUCH
INTERACTIONS.
5.4. NOTHING IN THESE TERMS OF USE SHALL AFFECT ANY NON-WAIVABLE STATUTORY
RIGHTS THAT
APPLY
TO YOU.
Governing Laws
6.1. These Terms of Service and any separate
agreements whereby we provide you services shall be governed by and construed
in accordance with the laws of the US.
Contact
Us
If you have
any questions about the terms of service, please contact us.
855.569.1891
support@cuestreaming.com
